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Privacy Policy

Last updated: August 6, 2026

Short version: we collect what is needed to check your case and reach you, we do not sell anything to anyone, and you can have it all deleted.

CaseCheck is operated by Immigrant App Inc, 848 Brickell Ave, Suite 800, Miami, FL 33131, United States. Questions about this document: [email protected].

What we collect

We do not ask for documents, photographs, immigration files, or family details. Do not send them to us.

Why we collect it

To do the one thing you asked for: look up a case, watch it, and tell you when it changes. Email is also used for sign-in codes and account notices. Payment data is used to keep your subscription current.

Who else touches your data

We do not sell personal data, we do not share it with advertisers, and we do not build profiles for marketing. We disclose data only if the law requires it.

Cookies and local storage

One cookie holds your signed-in session — without it you could not stay logged in. Your language choice is a cookie; the light or dark theme is stored in your browser only. There are no advertising or tracking cookies on this site.

How long we keep it

Account and case data live for as long as your account exists. Sign-in codes expire in ten minutes. Session records expire after thirty days. Support messages are kept so we can follow up on them.

Deleting your data

Remove a case from inside your account and its history goes with it. To delete the whole account, write to [email protected] from the address on the account — we delete it and the cases attached to it. Payment records are kept where accounting rules require, without case details attached.

Security

Traffic is encrypted in transit. Passwords are hashed with a salt. Sessions are signed cookies that a browser script cannot read. Sign-in always asks for a code from your email, so a leaked password alone is not enough to get in.

Children

The service is for adults. If a case concerns a minor, an adult must hold the account.

Changes

If this policy changes, the new version appears here with a new date, and account holders are told by email when the change is material.

Contact

Questions about your data: [email protected].